Privacy Policy
Last updated: 28 November 2025
This Privacy Policy explains how Eimager collects, uses, shares and protects your information when you use our website and mobile application.
1. Introduction
Eimager (“Eimager”, “we”, “us” or “our”) provides an online platform and mobile application for employee background verification and related services. This Privacy Policy describes how we handle your personal information when you:
- visit our website https://eimager.com/,
- use the Eimager mobile application (“App”), or
- communicate with us by email, phone, chat or other channels.
By using our website or app, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our services.
2. Who We Are & Contact Details
Eimager
Address: GF, 672, Landmark MCD School, Mehrauli-Gurgaon Road, Ghitorni, New Delhi, Delhi 110030
General Email: info@eimager.com
Support: support@eimager.com
Legal Issues: legal@eimager.com
Phone: +91 7290000451
If you have any questions about this Privacy Policy or our data practices, you can contact us using the details above.
3. Scope of This Policy
This Privacy Policy applies to:
- Visitors to our website eimager.com,
- Employers using Eimager for employee verification,
- Employees / candidates whose data is submitted for verification, and
- Users of the Eimager mobile application (Android).
It covers all personal data processed digitally in connection with our services, in line with applicable data protection laws.
4. Information We Collect
4.1 Information You Provide to Us
Employer accounts
- Name, business email address and phone number
- Company name, designation and business address
- Login credentials (email/username and password)
Employee / candidate information (for verification)
- Full name, date of birth and contact details
- Employment history and previous employer details
- Education details and academic records
- Identity documents and address proof (as submitted)
- Salary or compensation details contained in documents (e.g., payslips, offer letters), if provided
- Reference details and any other information submitted for verification
Enquiry and contact forms
- Name, email address and phone number
- Company name and role (if provided)
- Message or enquiry details shared with us
Careers / job applications
- Resume/CV and cover letter
- Educational and employment details
- Any other information that you choose to provide in your application
4.2 Information We Receive from Third Parties
In the course of providing verification services, we may receive information from:
- Current or previous employers
- Educational institutions and training providers
- Verification agencies and background check partners
- Public databases, courts and regulators (where legally permitted)
4.3 Information Collected Automatically
When you use our website or app, we may automatically collect:
- IP address, browser type, device type and operating system
- App version, device identifiers, crash logs and performance data
- Pages or screens visited, actions taken and time spent
- Approximate location information derived from your IP (city/region)
We may use analytics tools and SDKs (including services integrated via our app platform provider) to understand how users interact with our website and app and to improve performance.
6. How We Use Your Information
- To provide and operate our services – creating and managing accounts, processing employee verifications and generating reports.
- To communicate with you – sending verification updates, responding to enquiries and providing support.
- To ensure security and compliance – preventing fraud, verifying identities and complying with laws and regulations.
- To improve our platform – monitoring performance, fixing issues and enhancing features and UI/UX.
- For limited marketing – sending you information about new features or services where permitted; you can opt-out at any time.
7. Legal Basis for Processing
Depending on the context, we may process your data based on:
- Consent – when you or your employer provide your data to us for verification.
- Contract – to fulfil our agreements with employers or users.
- Legal obligation – when processing is required to comply with applicable laws or regulations.
- Legitimate interests – such as improving our services and preventing fraud, balanced against your privacy rights.
9. International Data Transfers
Our servers or service providers may be located in India and/or other countries. Where data is transferred across borders, we take reasonable steps to ensure an appropriate level of protection, in accordance with applicable laws.
10. Data Retention
We retain personal data:
- for as long as your account remains active or as required to provide our services; and
- for as long as necessary to comply with legal obligations, resolve disputes and enforce our agreements.
When data is no longer required, we will delete or anonymize it in a secure manner, subject to any statutory retention requirements.
11. Data Security
We implement reasonable technical and organizational measures to protect your personal data, including encrypted connections where applicable, access controls and regular monitoring. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
12. Your Rights
Depending on applicable law, you may have the right to:
- access the personal data we hold about you,
- request correction or updating of incorrect or incomplete data,
- request deletion of your data where it is no longer needed,
- withdraw consent where processing is based on consent, and
- raise a complaint with a relevant data protection authority or regulator.
To exercise these rights, please contact us at legal@eimager.com or support@eimager.com.
13. Children’s Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us so we can delete it.
14. Third-Party Links
Our website and app may contain links to third-party websites, services or content (for example, videos or partner sites). We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies separately.
15. Mobile App–Specific Information
When you use the Eimager mobile app:
- The app may collect device and usage data to provide core features and improve performance.
- We may send push notifications for verification updates or important alerts; you can control notifications in your device settings.
- The app is built using a third-party app platform provider that may process limited technical and analytics data as our service provider, under contractual obligations to protect your data.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this page periodically. Your continued use of the website or app after changes are posted means you accept the updated Privacy Policy.
17. Contact Us
If you have any questions, concerns or complaints about this Privacy Policy or our data practices, please contact us at:
- Email (General): info@eimager.com
- Support: support@eimager.com
- Legal Issues: legal@eimager.com
- Address: GF, 672, Landmark MCD School, Mehrauli-Gurgaon Road, Ghitorni, New Delhi, Delhi 110030
18. Account & Data Deletion Requests
If you would like to delete your Eimager account or request deletion of your personal data, you can contact us using any of the methods below:
- Email: support@eimager.com
- Email: legal@eimager.com
Please include the email address or phone number associated with your account, and specify whether you want:
- your entire account and associated data to be deleted, or
- only specific data (for example, certain documents or records) to be deleted while keeping your account active.
Subject to applicable law and our legitimate business and legal obligations, we will delete or anonymize your data and confirm once the process is complete. Some data may be retained for a limited period for fraud prevention, security, audit and legal compliance purposes.