Service Guide

Identity verification services

Validate candidate identity details, ID document consistency, name matching, and onboarding records before access is granted.

1,654+Cities covered
83+Sectors supported
14+Check categories

Overview

Practical guidance for employer-side verification planning.

Identity verification helps employers confirm that the candidate record, identity proof, and onboarding details belong to the same person.

This check is useful for all hiring workflows, especially where employees will access customer data, client systems, cash processes, company assets, field sites, or remote work tools.

Eimager can combine identity verification with address, employment, education, criminal, police, UAN, CIBIL, reference, and global database checks based on role risk.

Recommended checks

  • Identity verification
  • Address verification
  • Employment verification
  • Criminal and court record check
  • Global database check

When employers use this service

Common hiring situations where this check adds value.

Use Identity Verification Services when a candidate will handle company systems, customer data, financial processes, field operations, warehouse access, client sites, or sensitive internal workflows.

This service is also useful for distributed hiring where candidates may work from a branch, office, factory, customer location, or remote address.

Employers can combine this check with identity, address, criminal, police, reference, UAN, CIBIL, or database checks when the role needs deeper diligence.

Pricing factors

  • Number of candidates and checks selected
  • Whether digital, document-led, field, or authority-based verification is required
  • Location complexity and address coverage
  • Candidate document completeness and quality
  • Client reporting format, evidence needs, and escalation workflow

Verification process

The workflow employers usually follow before final report delivery.

  1. 1 Submit request

    Share candidate details, selected checks, location, and policy requirements.

  2. 2 Collect consent

    Confirm candidate authorization and collect check-specific documents.

  3. 3 Run checks

    Verify records through digital, document-led, employer, institution, or field workflows.

  4. 4 Review remarks

    Check responses, exceptions, mismatches, evidence, and escalation notes.

  5. 5 Quality check

    Review report completeness and make sure selected checks are represented correctly.

  6. 6 Final report

    Receive status, remarks, and supporting details based on the verification scope.

Industry use cases

How employers commonly apply this verification service across sectors.

IT and shared services

Useful for employees who handle client systems, remote access, confidential data, software delivery, support desks, and hybrid onboarding.

BFSI and fintech

Supports hiring where candidates may handle customer information, financial workflows, collections, credit processes, or regulated client operations.

Healthcare and education

Helps validate candidate credentials, experience, address details, and role suitability for trust-sensitive service environments.

Manufacturing and logistics

Useful for plant workers, warehouse teams, field staff, delivery operations, vendor employees, facility teams, and multi-site deployments.

Documents required

  • Candidate consent
  • Government identity proof
  • Candidate full name
  • Date of birth where required
  • Photograph where required
  • Employer application details

Turnaround factors

  • Response time from employers, institutions, authorities, or local contacts
  • Correctness of candidate details and supporting documents
  • Whether the check requires field movement or local coordination
  • Number of previous employers, addresses, or qualifications to verify
  • Any mismatch, insufficiency, or clarification raised during verification

Related verification services

Combine this workflow with other checks based on role risk, location, and employer policy.

Frequently asked questions

Short answers for HR teams planning this verification workflow.

What is identity verification?

Identity verification checks whether candidate identity details and supporting ID documents are consistent with the submitted profile and employer records.

Which documents are used for identity verification?

Common inputs include candidate consent, government ID proof, name details, photograph where required, and employer application records.

Should identity verification be combined with other checks?

Yes. It is usually combined with address, employment, education, criminal, reference, UAN, CIBIL, or database checks depending on role risk.